Try it. Love it. Or get your money back.
Give Lets1UP a proper go. If it is not right for your party, email us within 30 calendar days of purchase and we will refund the full purchase price. No explanation required.
30-day money-back guarantee
If you are not satisfied with a Lets1UP purchase for any reason, you may request a full refund within 30 calendar days of the original purchase date. That is our money-back guarantee.
How to request a refund
Email us with the email address used for the purchase, the order details and the words “refund request.” We may ask for enough information to locate and protect the order; we do not make you justify why you want your money back.
What happens next
Once we confirm the purchase details, refunds are returned to the original payment method. Any license or access associated with the refunded purchase ends when the refund is issued.
This guarantee is in addition to any non-waivable rights you may have under applicable law.
Effective August 26, 2026
Questions about this policy: hello@lets1up.com.